Guides

How to set up What Started on your floor, connect machines and read the reports.

Getting started

  • Getting started

    Create your plant, add machines and see them on the board in about ten minutes.

  • Print a QR sticker

    Let operators log why a machine stopped by scanning a sticker with their phone.

  • The board and TV view

    Read the machine tiles, show one area at a time, and put the board on a screen on the shop floor.

Set up your plant

  • Shift schedules

    Tell What Started when each machine is meant to run, so OEE measures against real working hours.

  • Downtime reasons

    Set the stop reasons operators tap on the QR sticker, which of them are planned, and what happens when a machine stops cycling.

  • Areas, import and export

    Group machines into lines or departments, and add or update many machines at once from a spreadsheet.

  • Email alerts

    What makes What Started send an alert email, who gets it, when the alert closes, and how to change or turn off each kind.

Connect machines

Connect your systems

  • Read API

    Read machines, events, metrics, OEE and alerts from your own systems with an API key.

  • Webhooks

    Get a signed message at your URL when a machine changes status, an alert opens or closes, or parts are logged.

Reports

  • How OEE is calculated

    What availability, performance and quality mean in What Started, and where each number comes from.

  • Counts, scrap and rates

    Where parts made and bad parts come from, how operators log scrap, and how ideal and target rates feed OEE.

Account

  • Team and roles

    Invite people to your plant, pick what each person can do, and change or remove them later.

  • Plans and billing

    What Free and Pro include, how per-machine billing works, and how to upgrade, change your card or cancel.

  • Export or delete your data

    Download your machine history and machine list, read everything through the API, how long history is kept, and how to delete it.